A slow drain is a warning. By the time it's a complete blockage, you've lost use of your kitchen, bathroom, or laundry room entirely. Masters Plumbing Service's Henrico drain crew uses professional-grade augers, hydro-jetters, and CCTV cameras to resolve blockages at their source.

Every drain call we run in Henrico, VA starts with understanding the blockage before selecting the method. Here's what that difference looks like.
Before recommending any clearing method, we run a push-rod camera into the line to visually confirm blockage type, location, and pipe condition. Grease 30 feet in looks different from a root ball at a joint โ and each needs a different response.
Our truck-mounted jetting units propel water at up to 4,000 PSI through a rotating nozzle that scours pipe walls clean โ removing grease buildup, scale, and soft root intrusions that a cable auger simply punches through and leaves.
Whether it's one slow bathroom sink or a full house main-line stoppage, the right equipment is on our truck and the licensed tech dispatched in Henrico knows which to use.
Before-and-after camera footage is available for main line work. Insurance claims and real estate disclosures often require this documentation โ we provide it as a standard part of camera-scope jobs.
Not every blocked drain is the same problem. Here's how our team approaches each type โ with the specific tools and techniques that actually resolve it.
Kitchen drains accumulate FOG โ fats, oils, and grease โ that solidifies on pipe walls and progressively narrows the line over months and years. We use a combination of a cable auger to break the initial plug and a hot-water hydro-jet pass to scour residual grease film from the pipe walls. For commercial kitchens we also service grease interceptors and document the cleaning for health code records.

Hair and soap scum bond to pipe walls inside the p-trap and drain arm, forming a mat that progressively constricts flow until drainage stops entirely. Our techs remove the drain cover, clear the p-trap obstruction with a hand snake or drum auger, and flush the line to confirm full flow.
When multiple fixtures drain slowly or back up simultaneously, the blockage is in the main sewer line โ the 4โ6 inch pipe carrying all household waste to the municipal main or septic system. We access through the cleanout, run a CCTV camera to identify blockage type, then clear with a sectional cable machine or hydro-jetter depending on findings.
Utility room floor drain blockages sometimes indicate a slow-developing main line issue rather than a localized clog. Our camera scope after clearing confirms whether the blockage was isolated or a sign of downstream restriction.
Restaurants, multi-family buildings, and homes with chronic grease or root problems benefit from scheduled hydro-jet maintenance on a 12โ24 month cycle. We map the drain system, document baseline camera footage, jet the lines, and re-scope to confirm clean pipe walls โ preventing emergency backups rather than reacting to them.
A standalone camera inspection documents drain system condition for pre-purchase due diligence, insurance claims, or understanding why a drain is performing poorly before committing to a repair approach. We run the camera, record footage with distance markers, and provide a written scope report noting blockage types, root intrusion points, joint offsets, and any visible structural defects.
Here's exactly how a Masters Plumbing Service drain call plays out in Henrico, VA.
Your description lets us arrive with the right tools. One slow drain vs. multiple backed-up fixtures is a different setup.
Camera footage confirms distance to the blockage and pipe diameter โ both critical for selecting the right clearing method and nozzle size.
If the camera reveals a structural problem requiring repair rather than just clearing, we tell you now rather than charging for a clearing that won't last.
Before-and-after footage is available on request for main line work. Your service report documents everything found โ useful for future maintenance planning or insurance.

My kitchen drain had been running slow for months and stopped entirely the night before Thanksgiving. Masters Plumbing Service had a tech out same morning, ran the camera, and found a 15-foot grease accumulation in the drain arm past the wall. The jetter cleared it in 20 minutes. The before-and-after footage was remarkable โ I could see the pipe walls go from coated to clean. No recurrence four months later.
All three bathrooms drained slowly and the downstairs toilet gurgled every time an upstairs fixture ran. Masters Plumbing Service's tech accessed the main cleanout, ran the camera, and found root intrusion at a clay tile joint 40 feet out. Root cutter cleared the mass, re-scope confirmed full diameter, and he noted a joint offset at 68 feet we should watch. Very transparent process from start to finish.
Pre-purchase sewer scope on a home we were buying. Tech ran every drain and the main with the camera and provided a written report with timestamps. Found a small bellied section in the main line โ the seller agreed to repair before closing. Saved us thousands.

Our drain technicians are based in and around Henrico to keep drive times short and same-day slots realistic.

Masters Plumbing Service's certified drain team is in Henrico today. Call now to check same-day availability.
๐ Call +1-844-833-0201 Now